You can email your logo to logos@rjroberts.com. We accept most formats (.ai, .eps, .pdf, .jpeg, .tif, .bmp, .gif, .psd, .doc) however the higher the resolution the better. Next, our graphic experts will get to work on your logo and within 2-3 business days you will receive an embroidery proof, taking into account any special graphical requests that you may have. After you approve your logo proof, we will ship your completed order within 7 business days. That's almost half the time of our competition!