Once you place your online order with us and submit your logo, you can expect an email confirmation within 24 hours. If you are a new customer or are using a new logo, you will see a proof of your embroidered logo within the next 2 to 3 business days. Once you're 110% happy with it, we will start sewing or screen-printing your order. We will ship your order in 7 business days after your logo approval. If you need a rush order, it's no problem - please contact us at (800) 521-6022. If your logo is already on file from a previous order, expect your new apparel that much faster.